Plant guarantee

We guarantee the quality of plants sold and will gladly replace or give a store credit of amount paid for any hardy tree or shrub which fails in the first 6 months from purchase. Simply return the plant with the receipt. If you require a delivery for your replacement there will be a regular delivery charge. Please note that no guarantee can be given covering abnormal winter damage.  Plants will be replaced one time only and plant guarantee does not apply to extreme weather/winter damage.

Plants purchased on sale are still guaranteed!  Simply return the failed plant with your receipt and we will provide a store credit equivalent to your purchase price.


We ask that if you feel your plant is not doing well, please call, email, or bring us in a sample/picture of the problem plant. Our qualified staff will be glad to assist you.


  1. Thoroughly water plants before transplanting.

  2. Dig a hole 1-2 times larger than the root-ball.

  3. Put bonemeal into the hole, and once the plant is in the hole, back-fill with Nurseryland Fish Soil, pressing the soil down firmly.

  4. Water thoroughly with our Nurseryland Transplanter solution.

  5. Water deeply and on a regular basis until plants are established (at least 1 growing season).


If plants are in a burlap sack, cut the string at the neck of the plant and leave the burlap on the roots as it will rot away naturally and protect the root system.

To ensure your plants stay healthy and perform well, fertilize regularly with Nurseryland products formulated for our gardens.  A stronger plant resists insects and disease and reduces the need for pesticides.

Tropical Plant Guarantee

We also guarantee the quality of our indoor tropical plant selection.

  • if you are having problems, or have any questions with your plant, we are here to help – just bring in a leaf sample or picture so we can identify the problem and explain how to fix it.
  • if the plant fails within one month of purchase, simply return the plant with the receipt. plants will be replaced one time only.